Privacy Policy

Your privacy is important to us at Natural Receipts and it’s one of our priorities. We are always committed to protecting your privacy, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site.

This privacy policy provides information about the personal information that we collect, and the ways in which we use it. So, please read our Privacy Policy before using our website. We collect and process your personal data in accordance with those rules.

What We Collect and why

We collect your personal data, with your consent, for a variety of purposes.

  • When you order products and complete a checkout form on our website, we collect data needed to process your order including your billing and shipping addresses, and payment details pertaining to your credit or debit card and any associated security code. Without this data, we cannot enter into a contractual relationship with you and fulfill your order – see our Terms of sales for more information. 
  • When registering or subscribing to the website services, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. Those informations are used to activate and complete your session and / or subscription. You may, however, visit our site anonymously.
  • When you opt-in to receive our email newsletter, alerts, and updates, when you submit comments, feedback, questions or product reviews on our website. 
  • When you email us via a contact form on our website or send us something via postal service, we collect your personal data so we can respond to you and keep a record of our correspondence
  • We collect your data, for analytical reasons, when you enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Use of Cookies section below for information about cookies and how we use them.

If we ever intend to change the purpose for which we use your personal data, we will obtain your consent for that new purpose prior to using your data. 

We do not intentionally or knowingly collect sensitive personal information about you, meaning, any information that reveals your race or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information used to identify you, and any information concerning your health, sex life or sexual orientation. If you share sensitive personal information with us, we may delete it with the understanding that you explicitly consented to its deletion. 

Use of Cookies

Cookies are small pieces of information that your browser stores on your computer's hard drive which identify you when you enter. When we use the term “cookies”, we include other technologies that accomplish similar tasks or help cookies function.

Cookies help us distinguish you from other users of our websites and help us improve your experience on our websites. Cookies help us store your preferences and settings, enable you to sign-in to your customer account, and help us provide you with interest-based advertising. We also use cookies to combat fraud and analyze how our websites are performing.

We use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders, see our catalog and contact our customer service.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

When we include links to other websites, those sites will have their own privacy and cookie policies that will govern the use of your personal data on those sites. We recommend you check their policies as we are not responsible or liable for their practices.

How We Use Information About You

We use your personal data to provide you with a rich and interactive experience on our website. Your data is used to market and sell our products, to provide customer support, to fulfill your order requests and provide invoices, confirmations and updates, to improve and develop our products and website, to make product recommendations, and to send you promotional communications, targeted advertising and relevant offers. We use your data to respond to your comments, feedback and questions, to notify you about changes to our website, to carry out our obligations from any contracts entered into between you and us (see our Terms and Conditions for more information), and to provide you with emails, alerts or updates if you have consented to receiving these from us.

The personal data we collect can tell us a lot about how you and other users interact with our website and other marketing communications. We perform various data analytics to deepen our understanding of our website users. We can improve our websites and marketing activities when we better understand usage behavior.

Whenever required to do so, we will use personal data to comply with our legal obligations and any applicable laws and regulations.

Natural Receipts, if it is necessary, may disclose your personal information to its agents or sub-contractors for the purposes listed in the first paragraph. The agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement. In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Natural Receipts. may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Security

Natural Receipts takes reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

Secure Sockets Layer (“SSL”) technology is used to encrypt transfers of data to and from our servers and to encrypt payments you make on or via our website. We require our staff and any third parties who carry out any work on our behalf to comply with appropriate compliance standards including obligations to protect personal data when using and transferring such data. We use Shopify to store data on secure servers and create server logs used to ensure network security by detecting unusual or suspicious activity, preventing unauthorized access, and blocking distribution of malicious code.

Although no method of transmission over the Internet or electronic storage is 100% secure, you can be sure that we follow industry best practices to protect your personal information. However, we do not guarantee complete security on stored information, even if we have installed and applied our encrypted pages and installed our SSL certificate to prevent stolen information.

How Information About You is Shared

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below.

We share your personal data only when we have a legitimate reason for doing so. We do not sell or give away your personal data. We use a variety of third-party service providers, who assist us in operating our website, conducting our business, servicing you, or market and sell our products online. Those third parties process personal data on our behalf.

We will disclose your personal data in response to a court order or other governmental request, and in compliance with any legal obligation we must uphold. We will also share your personal data in connection with a merger, sale of company assets, or acquisition of all or a portion of our business by another company. In the unlikely event that we go out of business or enter bankruptcy, your personal data would likely be one of the assets that is transferred to or acquired by a third party. If any of these business transfers happens, this policy would continue to apply to your personal data and the party receiving your data would continue to follow this policy.

Ads and Analytics Partners

You are informed that this website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google") to help analyze the use of this website. We also share information about your use of our site with our social media, advertising and other analytics partners.

Aside from the approximate location (IP address), the information collected by our web analytics partners is mostly anonymous traffic data including browser information, device information, language. We do not collect additional information, such as your age, gender, interests, bank details or clickstream.

The collected information is used to provide an overview of how people are accessing and using the White Light Group website. It is not used for any additional purpose, such as to profile those who access our website.

Our website features plug-ins for easy sharing and following our social media pages. However, being on our website does not automatically result in sharing data on these social media networks. These plugins remain inactive (idle) until clicked upon. Once clicked upon, you will be taken to the said social media networks with their own specific privacy policies you are recommended to consult.

We use also the “Custom Audience pixel” of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) on our website. With its help, we can keep track of what users do after they see or click on a Facebook advertisement. This enables us to monitor the effectiveness of Facebook ads for purposes of statistics and market research. Data collected in this way is anonymous to us, which means we cannot see the personal data of individual users. However, this data is saved and processed by Facebook. Facebook can connect this data with your Facebook account and use it for its own advertising purposes, in accordance with Facebook’s Data Policy. You can allow Facebook and its partners to place ads on and outside of Facebook. A cookie can also be saved on your device for these purposes.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in France and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Your rights as data subject

In accordance with the Moroccan Regulation governing the protection of individuals with regard to the processing of personal data and the free movement of such data, you have a right of access to data concerning yourself, a right to oppose (except legal or regulatory exception) to the processing of your data for legitimate reason, a right to modify, correct, update and delete data from our sales services who will provide you with any information to this end.You can require this by sending us an email at naturalreceipts@gmail.com.

Without prejudice to any other administrative or judicial remedy, you have the right to ask for deleting your personal data if you consider that the processing of data relating to you infringes the applicable data protection laws and regulations. You can contact directly by using the contact form

Your Choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the vital work we do for older people and the exciting products and services you can buy, then you can select your choices by ticking the relevant boxes situated on the form used to collect your information.

We’re also committed to putting you in control of your data so you’re free to change your marketing preferences (including to tell us that you don’t want to be contacted for marketing purposes) at any time using: naturalreceipts@gmail.com

We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted and will retain your details on a suppression list to help ensure that we do not continue to contact you. However, we may still need to contact you for administrative purposes like where we are processing a donation or thanking you for your participation in an event.

Web browsers are typically set up to accept cookies but if you wish to amend your cookie preferences, you can do this through your browser settings. So, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.

Newsletter

We may provide the opportunity to sign-up for a periodic email newsletter by entering in your email address and confirming it by clicking on a confirmation link sent to you by us by e-mail (double opt-in).

In some cases we may ask you for further information, such as name, occupation, address or telephone number. Regarding the processing of this personal data you may be asked to grant your explicit consent.

If you subscribe for our periodic email newsletter your IP address as well as data and time of subscription will be collected and stored at our servers as data controller. This allows us to prevent misuse of our services or of the e-mail address of the subscriber. This data is only used for the distribution of the newsletter. The subscription may be terminated by you at any time by following the unsubscribe instructions included in each newsletter. We will delete the relevant personal data promptly upon your unsubscribe instruction.

Blogs

Our website offers publicly accessible blogs. Our blog may be managed by a third-party provider. This provider is used on our website to display aggregated blogs that have been written by Natural Receipts employees, partners and alumni.

Testimonials

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us by using contact form.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on August 10, 2019.

This Privacy Policy may be updated from time to time and will note the date of any updates.  In the event of any material and significant changes we will endeavor to provide a more prominent notice of the changes to this Privacy Policy.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our website, you consent to our privacy policy.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Contact US

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.


 

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